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Privacy Policy

Last updated: May 2026

1. Data controller

SystemsHill Solutions s.r.o.
Tvrdíkova 573/5a, Lazce, 779 00 Olomouc, Czech Republic
IČO: 46246860 | DIČ: CZ46246860
Contact: office@systemshill.com

2. What data we collect and why

This website does not use analytics, tracking pixels, or advertising cookies. We collect personal data only in the following case:

Email enquiries. When you send us an email, we receive your email address and the contents of your message. We use this solely to respond to your enquiry and, where relevant, to follow up on a potential business relationship.

Legal basis (GDPR Art. 6): Processing is based on our legitimate interest (Art. 6(1)(f) GDPR) in responding to incoming business communications, and — where a contract is being negotiated or performed — on the necessity to take pre-contractual steps or perform a contract (Art. 6(1)(b) GDPR).

3. Data retention

Email correspondence is retained for a maximum of 3 years from the date of last contact, unless a longer retention period is required by applicable law (e.g. accounting or tax obligations under Czech law, which may require retention for up to 10 years). Data no longer needed is securely deleted.

4. Cookies

This website uses no tracking, analytics, or advertising cookies.

The hosting infrastructure (Vercel Inc.) may set technically necessary cookies or store session data required for basic site delivery (e.g. load balancing, security). These are strictly necessary for the website to function and do not require your consent under GDPR and the Czech Act No. 127/2005 Coll. (Electronic Communications Act).

We do not use Google Analytics, Meta Pixel, or any third-party tracking service.

5. Data processors

We use the following third-party services that may process personal data on our behalf:

  • Vercel Inc. (USA) — website hosting and content delivery. Vercel is certified under the EU–US Data Privacy Framework. See their privacy policy and Data Processing Agreement.
  • Google LLC (USA) — email via Google Workspace (Gmail), used to receive and respond to enquiries. Google is certified under the EU–US Data Privacy Framework. See their privacy policy and Data Processing Agreement.

We do not sell, rent, or otherwise share your personal data with any other third parties.

6. Your rights under GDPR

You have the right to:

  • Access the personal data we hold about you (Art. 15 GDPR)
  • Rectify inaccurate data (Art. 16 GDPR)
  • Erase your data ("right to be forgotten") where applicable (Art. 17 GDPR)
  • Restrict processing in certain circumstances (Art. 18 GDPR)
  • Object to processing based on legitimate interest (Art. 21 GDPR)
  • Data portability where processing is based on consent or contract (Art. 20 GDPR)

To exercise any of these rights, contact us at office@systemshill.com. We will respond within 30 days.

7. Right to lodge a complaint

If you believe we are processing your personal data in violation of applicable law, you have the right to lodge a complaint with the supervisory authority:

Úřad pro ochranu osobních údajů (ÚOOÚ)
Pplk. Sochora 27, 170 00 Praha 7
www.uoou.cz
Email: posta@uoou.cz

We would, however, appreciate the opportunity to address your concerns directly before you contact the authority.

8. Changes to this policy

We may update this policy from time to time. The current version is always available at this URL. Material changes will be noted with an updated "Last updated" date above.